CAT AR Design Challenge Winner
IM 360
Designer
1 of 3
September 2021 - November 2021
CAT AR Design Challenge Winner
IM 360
Designer
1 of 3
September 2021 - November 2021
CAT AR Design Challenge Winner
IM 360
Designer
1 of 3
September 2021 - November 2021
A Quick Summary
The CAT AR design challenge was part of the World Usability Day Challenge. Students were divided into 4 groups of 3 designers and were tasked with creating an AR application for the CAT mechanics. After multiple review sessions with CAT UX designers and one user testing session, each group had to give a 20-minute presentation about there design.
The Challenge
Using AR and/or 3D modeling, the application needed to aid CAT technicians during real-time repairs to machines.
Our Solution
Our design focused on keeping the user on two paths that could be used interchangeably. We had users choose a 3D view or an AR view depending on how they wanted to use the application.
Before We Designed We Asked
Before we could even start designing the application we had to first understand what the user’s typical routine for repairing a machine was. In order to do this we were constantly asking questions about how mechanics went about their day.
After we did this we compiled a Journey Map outlining the most important steps of the machine repair process. The map outlines the different stages of the journey, such as awareness, consideration, troubleshooting, and shopping for replacement parts. This map also includes the various touchpoints where the user interacts with the product.
Before We Designed We Asked
Before we could even start designing the application we had to first understand what the user’s typical routine for repairing a machine was. In order to do this we were constantly asking questions about how mechanics went about their day.
After we did this we compiled a Journey Map outlining the most important steps of the machine repair process. The map outlines the different stages of the journey, such as awareness, consideration, troubleshooting, and shopping for replacement parts. This map also includes the various touchpoints where the user interacts with the product.
Before We Designed We Asked
Before we could even start designing the application we had to first understand what the user’s typical routine for repairing a machine was. In order to do this we were constantly asking questions about how mechanics went about their day.
After we did this we compiled a Journey Map outlining the most important steps of the machine repair process. The map outlines the different stages of the journey, such as awareness, consideration, troubleshooting, and shopping for replacement parts. This map also includes the various touchpoints where the user interacts with the product.
Our Design
Our design tried to provide the most functionality to the mechanics using our application. In order to achieve this we created two different sections of the application that the user can choose between.
The 3d view was good for mechanics who were stationed at a desktop trying to figure out what was wrong with a machine. The 3D view allows the mechanics to manipulate the machine viewing it from angles that would not be possible on the actual machine.
While the AR view worked perfectly for mechanics out on the field working on the machine. We also implemented a way for mechanics to purchase the part they need directly from the application.
Our Design
Our design tried to provide the most functionality to the mechanics using our application. In order to achieve this we created two different sections of the application that the user can choose between.
The 3d view was good for mechanics who were stationed at a desktop trying to figure out what was wrong with a machine. The 3D view allows the mechanics to manipulate the machine viewing it from angles that would not be possible on the actual machine.
While the AR view worked perfectly for mechanics out on the field working on the machine. We also implemented a way for mechanics to purchase the part they need directly from the application.
Our Design
Our design tried to provide the most functionality to the mechanics using our application. In order to achieve this we created two different sections of the application that the user can choose between.
The 3d view was good for mechanics who were stationed at a desktop trying to figure out what was wrong with a machine. The 3D view allows the mechanics to manipulate the machine viewing it from angles that would not be possible on the actual machine.
While the AR view worked perfectly for mechanics out on the field working on the machine. We also implemented a way for mechanics to purchase the part they need directly from the application.
User Testing
Our design was presented in a full-day event sponsored by CAT where teams user tested their designs and made changes based on feedback.
For our design, three users had 20 minutes to maneuver through our application. Each user was given a set of challenges that they would have to complete within the timeframe.
After the first round of User Testing the groups had an hour to make any changes to their application. The users then took another look at each application and voted on which one was their favorite.
Because our design won, we also moved forward with designing a version for the Microsoft Hololens, . In a 30-minute presentation, we described our experience and problem-solving process during the project.
User Testing
Our design was presented in a full-day event sponsored by CAT where teams user tested their designs and made changes based on feedback.
For our design, three users had 20 minutes to maneuver through our application. Each user was given a set of challenges that they would have to complete within the timeframe.
After the first round of User Testing the groups had an hour to make any changes to their application. The users then took another look at each application and voted on which one was their favorite.
Because our design won, we also moved forward with designing a version for the Microsoft Hololens, . In a 30-minute presentation, we described our experience and problem-solving process during the project.
User Testing
Our design was presented in a full-day event sponsored by CAT where teams user tested their designs and made changes based on feedback.
For our design, three users had 20 minutes to maneuver through our application. Each user was given a set of challenges that they would have to complete within the timeframe.
After the first round of User Testing the groups had an hour to make any changes to their application. The users then took another look at each application and voted on which one was their favorite.
Because our design won, we also moved forward with designing a version for the Microsoft Hololens, . In a 30-minute presentation, we described our experience and problem-solving process during the project.